Shipping policy
Shipping
We anticipate delays in shipping as important safety measures are being taken across all stages of fulfillment due to COVID-19.
Book Shipping: Once you place your order, your package will be shipped within 5-7 days. After processing your order, products are typically delivered within 7-20 business days. Orders may be subject to taxes and duties upon delivery. Purchases via third party sites may vary.
Frame Photographs Shipping: The production and shipping times are in business days (Monday-Friday). Once your order will be shipped out, you’ll receive an email with tracking details.
Alaska, Hawaii, Virgin Islands & Puerto Rico: Extra charge of $20.00 may apply.
Production time: 1-4 business days
Shipping time: 1-7 business days
Delivery time: 2-10 business days
International
Regretfully, we do not ship overseas for all products at this time. Book purchases are available for international purchases via third-party retailers, i.e. Amazon, Barnes & Noble, etc.
Orders may be subject to taxes and duties upon delivery.
*Please note that orders may experience unexpected delays due to the global impact of COVID-19. Thank you for your patience!
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Orders are shipped through the following postal providers:
- US: USPS or UPS
Please note that orders being shipped to the US or internationally may be held at your local postal facility pending payment of taxes or additional fees. Sirius Gold Media LLC. is not responsible for these charges. Please reach out to your local postal carrier.
If you have not received a tracking number, please email us at orders@jameseditor.com with your order number and we will get an update to you as soon as possible.